REFUND AND RETURNS POLICY
We provide 30 days from the time of purchase to report an issue redeeming a CD key or accessing a pre-loaded account. Upon reporting an issue we will provide troubleshooting steps to resolve the issue within 24 hours. If we are unable to resolve the issue via troubleshooting, we will provide a replacement CD key/pre-loaded account or a full refund. After 30 days from the time of purchase the CD key/pre-loaded account will be deemed as accepted. We do not provide refund / return / replacement of product if your product is in compatible with hardware and software of your device. We Highly recommends to check product compatibility with your device and read all product description perfectly before buying it.
Refund and Return will not be applicable on Product buyer purchased by mistake or need to buy at higher versions.
If in Exceptional case we Accept buyer request for exchange to higher version of product amount then in that case buyer need to pay differance amount + 10% exchange proceessing fee.
If in Exceptional case buyer need lower or Earlier version of product and its price is lower then purchased version in thet case no differance amount refund is made but buyer need to pay 10% exchange processing fees.
For any questions write to us at firstname.lastname@example.org
An order for CD keys be cancelled up to 14 days from the time of purchase if the CD key remains un-redeemed. An order for pre-loaded accounts are non-cancellable after delivery due to the account details being exposed to the customer. Cancellations are subject to a minimal cancellation charge of (3.4%) + $0.30 deducted from the refund to cover our incurred processing costs.
Refunds are issued by us within 24 hours after agreeing to a return or cancellation, you will receive an email confirming the refund from us. The refund can take up to 10 days to reflect on your card/banking statement, this is beyond our control.